Jewelry Care
Luna & Vale Policy
Jewelry Care
Eastern-inspired symbolic jewelry for everyday intention.
Daily Care
- Keep jewelry dry when possible.
- Avoid perfumes, lotions, chemicals, and salt water.
- Remove before showering, swimming, exercising, or sleeping.
- Store separately in a pouch or jewelry box.
- Wipe gently with a soft cloth after wear.
Natural Materials
Natural stones and beads may vary in color, texture, pattern, and size. These variations are part of the material character and are not quality defects.
Gold-Tone and Plated Pieces
Gold-tone or plated pieces may naturally wear over time depending on use, storage, moisture, skin chemistry, and exposure to chemicals.
Cleaning
Do not use harsh cleaners, polishing chemicals, abrasive cloths, or ultrasonic cleaners unless a product is clearly marked as suitable for that care method.
Repairs
For repair questions, email support@yourdomain.com with your order number and clear photos.