Terms of Service
Luna & Vale Policy
Terms of Service
Eastern-inspired symbolic jewelry for everyday intention.
Overview
Welcome to Luna & Vale. Our store is powered by WordPress and WooCommerce. By accessing our website or placing an order, you agree to these Terms of Service.
Online Store Terms
You must provide accurate account, billing, shipping, and contact information. You may not use our site for illegal, unauthorized, fraudulent, or abusive purposes.
General Conditions
We may refuse service, cancel suspicious orders, or limit quantities when necessary, including for suspected fraud, abnormal order activity, or suspected unauthorized resale.
Accuracy of Information
We try to keep product, pricing, availability, and policy information accurate, but errors may occur. We may correct errors and update information at any time.
Products and Pricing
Prices, promotions, availability, and product descriptions may change without notice. Product photos may appear different depending on screen settings. Natural materials may vary in color, texture, pattern, and size.
Symbolic Meaning Disclaimer
Our products may reference symbolic meanings, intentions, materials, or cultural inspiration. These descriptions are for personal, cultural, aesthetic, and storytelling purposes only. They are not medical, financial, spiritual, or professional advice. We do not guarantee wealth, healing, protection, luck, love, or any specific result.
Order Acceptance and Cancellation
Receiving an order confirmation does not mean an order has been finally accepted. We may cancel or adjust orders due to inventory issues, payment issues, pricing errors, fraud review, shipping restrictions, or other reasonable business reasons.
Billing and Account Information
You agree to provide current and accurate billing, shipping, email, and account information. You are responsible for maintaining the confidentiality of your account login details.
Shipping and Delivery
Shipping estimates are not guarantees. Delivery may be affected by processing time, carrier delays, customs, holidays, weather, or address issues. See our Shipping & Payment Information page for details.
Returns and Warranty
Return and warranty rights are described in our Return & Warranty Policy. Please contact support before sending any item back.
Third-Party Tools and Links
Our website may contain third-party tools, payment services, shipping services, analytics tools, or links. Third-party services are governed by their own terms and policies.
User Comments and Submissions
If you send reviews, messages, photos, suggestions, or other content, you confirm that you have the right to share it and that it does not violate the rights of others.
Personal Information
Personal information is handled according to our Privacy Policy.
Errors and Omissions
We reserve the right to correct typographical errors, inaccuracies, or omissions, including after an order has been submitted.
Prohibited Uses
You may not use the site for unlawful activity, infringement, harassment, spam, malware, scraping, interference with security, fraud, or any activity that harms the site, customers, or our business.
Disclaimer of Warranties
The website and products are provided on an “as available” basis except as expressly stated in our policies. We do not promise uninterrupted website access or guaranteed outcomes from symbolic products.
Limitation of Liability
To the fullest extent allowed by applicable law, Luna & Vale is not liable for indirect, incidental, special, or consequential damages related to your use of the website or products.
Indemnification
You agree to indemnify and hold us harmless from claims arising from your misuse of the website, violation of these Terms, or violation of another person’s rights.
Severability
If any part of these Terms is found unenforceable, the remaining sections will continue to apply.
Termination
We may suspend or terminate access if you violate these Terms or misuse the site.
Changes to Terms
We may update these Terms from time to time. The latest version will be posted on this page.
Governing Law
These Terms shall be governed by the laws applicable to the business location of the store operator, unless otherwise required by applicable consumer protection laws.
Contact Information
Email: support@yourdomain.com.